Your digitalization partner

Is your company transitioning to a digital office? Do you need to digitize your processes to stay competitive in your market?

Intelligent document processing solutions

Automate scanning & data capturing from documents using AI & RPA

Communication management solutions

Enrich documents and omni-channel delivery of documents to customers & partners

Process insight solutions

How long does it take to onboard a new customer? Mesure processes like order-to-cash, purchase-to-pay, customer onboarding, claims management and more.

Mailroom automation solutions

Your customers expect immediate responses, accurate information, and automated transactions. Mailroom automation creates a virtual hub within your organization where business correspondence is processed the moment it arrives, regardless of where it enters the organization. Document data is automatically directed to the right next step in the process for immediate action and response.

Organizations receive a high volume of varying document types from a wide range of channels that launch or continue internal business processes. Many do not have standard processes or capabilities in place to automate the collection and processing of documents, relying on expensive, error prone manual processes to scan, extract and enter data.

Deploy our digital mailroom automation solutions that fit your needs, comprising capture and business process management technology to automatically extract and validate information from incoming business mail (paper and electronic formats and channels) and convert it to structured electronic information that feeds business processes and systems across the enterprise.

Leverage process automation to mitigate exceptions that cause delays in customer-facing processes. Track, review and gain insight into how well typically opaque business processes are working from the very first point of customer contact to the final business decision.

Key features

Improve customer satisfaction

Shorten your processing and response times with automated mail classification and routing for faster responses to customer inquiries.

Accelerate transactions

Make information available to enterprise business systems faster in order to initiate, support, and complete transactions.

Increase visibility and control

Gain real-time understanding of the information entering your enterprise while exercising the right levels of management, control, and security.

Reduce operational costs

Lower the costs of sorting, organizing, and manually tagging documents to remove processing friction and improve productivity.

Benefits of Mailroom Automation

  • Handles all document formats (structured, semi-structured, and unstructured)
  • Self-learning document classification technology
  • Reduces time and costs spent on manually sorting and distributing mail
  • Improves service quality with faster response times
  • Easily adaptable to new or changing document types
  • Employees receive only those relevant documents that require action
  • All employees, whether on-site or not, have instant access to all incoming data.

What our mailroom solution can do for you

A lot of information flowing into your organization is unstructured and not uniform. Our mailroom uses smart technology, such as machine learning and pattern recognition, to structure it, classify and check consistency for you before it enters your company. That way we can process and direct every piece of information to the right workflow or person, regardless of format or origin.

Automation with AI integration gets the information to the right person quicker and in a uniform way. Only check documents that need to be checked, when everything is correct it can transition immediately to the right person with no waiting time or delays. Add clear traceability and a process that fits a digital age, and you’ll improve the quality of your service, resulting in happy customers
Let the system think about what to read and how to classify the document. This eliminates human error and ensures the quality of your data. Moreover, you’ll quickly understand the nature of incoming information and can automatically apply the required levels of security. And if something is not correct, make the correction and the system will learn for your input.